Washing and Caring for cashmere shawls are very easy.

Wash and care guide for cashmere shawls

Washing

1. Before washing your cashmere shawl, ensure it can be done so by looking at the care label. It's vital to follow the manufacturer's directions because some cashmere shawls might need to be dry-cleaned.

2. If your shawl can be washed, add a little amount of mild detergent or cashmere shampoo to a sink or basin of cold or lukewarm water. Avoid using ordinary detergent since it may be too harsh and remove the natural oils from the cashmere.

Adding a capful of cashmere shampoo to wash the cashmere shawl.

3. Carefully immerse the shawl in the water after gently stirring the detergent and water together to get a sudsy mixture.

Washing a cashmere shawl in cold water in the sink.

4. After letting the shawl soak for a few minutes, gently press it against the basin's or sink's side or between your hands to squeeze out any remaining water.

5. Continue rinsing the scarf in water until all of the detergents are gone. The shawl could be twisted or wrung to squeeze out excess water.

Wringing a cashmere shawl in a sink to drain the excess water.

6. To eliminate any remaining moisture, lay the shawl flat on a clean, dry towel and roll it up. If the shawl is particularly thin, you could lay it flat to dry.

After the wash lay flat the cashmere shawl to air dry. Avoid direct sunlight.

7. After the shawl has finished drying in large parts, lay it flat on a crisp, dry surface and smooth it out with your hands. You can also iron the shawls in low heat.

8. Keep the shawl out of direct sunshine and moisture and store it somewhere cool and dry.

9. Hang your cashmere shawl in a steamy bathroom for a few minutes to refresh it and get rid of any wrinkles or odors, or use a steamer or iron on a low setting.

Caring

Cashmere shawl maintenance is much the same as washing them, with a few extra procedures to keep them feeling and looking their best. Here are some pointers for maintaining cashmere shawls:

  1. For long term storage, store your shawl in a cool, dry location away from direct sunshine and dampness to protect it against moths and other pests. To deter bugs and maintain the freshness of your shawl, think about using cedar chips or lavender sachets.
  2. For short term storage or after daily use hang it clean in an airy space.
  3. Keep your shawl away from sources of direct heat like a fire or radiator because doing so could cause the cashmere to shrink or lose its shape.
  4. Exercise caution when wearing your shawl because it can be easily harmed by harsh or pointed items. Avoid exposing your shawl to sharp items or jewelry that could snag or pull the cashmere. Also, avoid wearing your shawl on rough or abrasive surfaces.
  5. To remove stains or spots, gently dab the stain with a clean, damp towel and spot-clean your shawl with a light detergent or cashmere wash. It's best not to rub or scrub the stain because doing so could cause the cashmere to pill or fade.

Hanging cashmere shawls in an airy space after daily use.

You may maintain your cashmere shawl's best appearance and feel for many years by using the advice in this article.

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CUSTOMER QUESTIONS & ANSWERS

What is the quality and softness of the cashmere used in the shawls?

Our cashmere shawls are crafted using Grade A cashmere, which represents the highest quality available. Grade A cashmere is known for its exceptional softness, as it is sourced from long and thin goat hair, resulting in the softest and finest material for our shawls. The cashmere yarns we use are 14-16 microns in diameter and 35-55mm in yarn length.

Are there different sizes cashmere shawls available?

Our cashmere shawls are 1m (40in) in width and 2m (80in) in length. We offer customization options for our cashmere shawls, allowing you to select the size that best suits your preferences.

Please note that custom sizing requires a minimum order of 5 shawls, which can be in a single color or a combination of 5 different colors. This ensures that we can fulfill your unique size requirements while maintaining the highest quality standards.

Contact us at hello@bajra.ae to discuss the customization process and place your order accordingly.

How do I choose the right cashmere shawl size for me?

Our cashmere shawls are designed with dimensions of 1m (40in) in width and 2m (80in) in length. This size has been carefully researched and found to be suitable for individuals of all sizes.

Additionally, our shawls are crafted to be super-soft and lightweight, ensuring that they drape elegantly regardless of your neck length or height. Whether you wear it as a shawl, wrap, or scarf, our cashmere shawls maintain a stylish and non-bulky appearance, providing versatility and comfort in any desired style.

What are the available cashmere shawl color options?

While our website showcases a limited range of color options for cashmere shawls, we also offer custom colors based on your preferences. To request a specific color, contact us at hello@bajra.ae with your color preference, and we will accommodate your request.

You can provide a picture, refer to the Pantone color chart, or choose from our own color chart to specify the desired shade. We strive to ensure that your cashmere shawl is created in the exact color you envision, adding a personalized touch to your purchase. Please email us to discuss the color customization process and place your order accordingly.

What are the available cashmere shawl design options?

We provide a variety of design options for our cashmere shawls to suit different preferences. Currently, our offerings include solid color, ombre color, multiple color tones, border dyed, and printed cashmere shawls. In addition, we offer the flexibility for customers to choose their own colors for solid, ombre, multiple color tones, and border dyed designs.

For the printed shawls, customers have the option to submit their own artwork, which can be printed on the shawl. To explore these design options or discuss your specific requirements, please contact us at hello@bajra.ae with your preferences, and our team will assist you in creating a custom-designed cashmere shawl that reflects your unique style.

How do I ensure that the cashmere shawl is authentic and of high quality?

To ensure the authenticity and high quality of our cashmere shawls, we employ rigorous measures throughout the production process. Our shawls are crafted using Grade A cashmere, sourced from long and thin goat hair known for its exceptional softness.

With a diameter of 14-16 microns and yarn length of 35-55mm, our shawls meet stringent quality standards. We prioritize sustainability by sourcing eco-friendly and 100% pure cashmere yarns.

Additionally, our handloom techniques minimize wastage, while technologies like waterless dyeing and renewable energy further enhance our commitment to environmental responsibility.

Our unwavering dedication to craftsmanship ensures that each shawl is an authentic and high-quality piece you can cherish.

Are there any specific care instructions for maintaining the longevity of the cashmere shawl?

To maintain the longevity of your cashmere shawl, please follow these care instructions:

  1. Check the care label: Ensure the shawl can be washed, following the manufacturer's instructions. Some shawls may require dry cleaning.
  2. Gentle hand wash: Use cold or lukewarm water with a mild detergent or cashmere shampoo. Avoid ordinary detergent.
  3. Soak and rinse: Immerse the shawl in the soapy water, gently squeeze out excess water, and rinse until all detergents are removed.
  4. Dry flat: Lay the shawl on a clean towel, roll it up to remove moisture, and then lay it flat to air dry. Avoid direct sunlight.
  5. Storage: Store in a cool, dry place away from sunlight. Use cedar chips or lavender sachets to deter pests.
  6. Handle with care: Avoid sharp objects and rough surfaces that may snag the cashmere. Spot-clean stains gently with a damp towel and light detergent.

By following these care instructions, you can maintain the quality and beauty of your cashmere shawl for years to come.

What is the price range for cashmere shawls, and what factors affect the cost?

Our cashmere shawls are priced based on factors such as the quality of cashmere, design complexity, and craftsmanship. Please contact us at hello@bajra.ae for specific pricing information.

Can the cashmere shawls be shipped internationally, and what are the associated costs?

Yes, we offer international shipping for our cashmere shawls. Shipping is free.

Are there any warranty or return policies in case of dissatisfaction or damage?

Yes, we offer a warranty and return policy to ensure customer satisfaction and address any potential damage. Here are the details:

Warranty:

We stand behind the quality of our cashmere shawls and offer a warranty against manufacturing defects.

If you encounter any issues related to the craftsmanship or materials, please contact us within 30 days after it has been delivered according to tracking.

We will assess the situation and provide an appropriate solution, which may include repair, replacement, or refund.

Return Policy:

If you are not completely satisfied with your cashmere shawl, you may return it within 30 days after it has been delivered according to tracking. The item should be in its original condition, unworn, and with all tags attached.

Please contact us at hello@bajra.ae to initiate the return process and receive further instructions. Once we receive the returned item and verify its condition, we will process the refund or exchange.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

How long does it typically take to receive the cashmere shawl after placing an order?

Your Cashmere shawl will be carefully packaged and shipped within 48 hours, ensuring quick delivery within 3-4 days.

Can I Modify Or Cancel My Cashmere Shawl Order After It Has Been Placed?

At Bajra, you have a window of 12 hours from the time of placing your cashmere shawl order to request a modification or cancellation.

Please note that we are unable to accommodate modification or cancellations beyond this timeframe, as we strive to efficiently process and ship out cashmere shawls.

What Should I Do If I Receive The Wrong Cashmere Shawl?

If you receive the wrong cashmere shawl, please contact us immediately at hello@bajra.ae with your order details and a description of the issue. We will work swiftly to rectify the situation and provide you with the correct cashmere shawl or offer a suitable solution.

Are there any special promotions or discounts available for first-time buyers?

We occasionally offer special promotions and discounts. Stay updated by subscribing to our newsletter or following us on social media to avail of any available offers.